Temporary Administrator

Pure are delighted to be supporting this well-established organisation at Wherstead Park in Ipswich, with the recruitment of a full-time Administrator on a long-term temporary basis. Working alongside a friendly and supportive team, you will provide an efficient and effective service to membership customers, via telephone and email.

ASAP start, to the end of August 2023

Hybrid Working (combination of home and office-based)
Monday to Friday, 8:30am to 5pm

Responsibilities:

• Inbound communications: Dealing with member enquiries appropriately and solving any issues via telephone, letter and email
• Provide outbound support to marketing campaigns
• Active promotion of member benefits and services
• The delivery of information and advice via telephone, email and face to face
• Providing efficient and effective administrative support
• Accurate and timely processing of new member applications and membership/colleague data
• Proactive support in obtaining member data permissions in line with GDPR legislation
• Support line manager to achieve annual membership recruitment and engagement targets
• Maintaining a CRM system, ensuring customer information is logged accurately

Skills & Experience:

• Previous customer service and administration experience is essential
• Ability to work confidently alone, as well as part of a team
• Reliable and proactive, with an approachable nature
• Professional telephone manner
• Strong communication and IT literacy skills
• Confident liaising with other departments and colleagues

*Due to the location, it is essential you have your own transport.