Service Desk Engineer

Service Desk Engineer
Location: Cambridge
Salary: £20,000 – £24,000
Onsite
 
My central based client is looking for a Service Desk Engineer to join there growing team. The ideal candidate will have a up to 1 years’ experience in an IT working environment or they would consider a degree in an IT related subject. The client leads the market in supporting businesses IT function around the surrounding area. This role offers a candidate the chance to gain qualifications and progress their career in the IT world.
 
Responsibilities

• Provide 1st line support for clients either through tickets, phone calls and emails
• Be able to diagnose and troubleshoot IT related issues either remotely or onsite
• Install and configure hardware and software
• Manage security task such as backups for client and monitor any suspicious activity

 
Essential

• Experience working within an IT helpdesk environment up to 1 year
• Degree in an IT related field if no commercial experience related
• Good customer service skills both verbal and written
• Willingness to learn new skills and adapt in certain situations

 
 
In Return

• Competitive salary with career progression
• Profit share scheme and private medical health care included
• Regular office socials and collaborative working environment

 
If you would like to hear more about this role. Please get in touch on 01223209888 or drop me a email to sean.cooper@prs.uk.com