Reception/Administrator

The purpose of this role is to provide cover in house at 3 different Cambridge sites.
You will be happy to get yourself to all centres (using car or public transport), and to manage your own diary. You will arrange to be at the right centre at the right time, in co-ordination with the Centre Managers.
Duties and Responsibilities:
• To act as an ambassador for the Company and its services, and to make recommendations for improvements and potential revenue opportunities
• To handle complaints with courtesy and refer more serious issues to the relevant Centre Manager
• To undertake other tasks relevant to the day to day running of the centre, as and when requested by the Centre Manager. Operations and Administration
• To ensure that all calls are answered and announced efficiently and courteously in line with company policy and procedures
• To ensure that incoming and outgoing post, parcels and faxes are sorted/franked, that clients are alerted accordingly
• To ensure that all services provided are appropriately logged and charged out
• To report any maintenance issues to the Centre Manager and that housekeeping is of the highest standard. Specifically that the reception and meeting room areas are well maintained, kept neat, tidy and well presented at all times
• To ensure that meeting rooms are always set up in accordance with company standards

Full job description available - please call Julie!