Salary£30000 - £42000 per annum
Our client are looking for a confident and dedicated experienced Sales Manager to join their busy Sales team based in Southend On Sea.

Key Responsibilities:
  • To manage, lead and deliver the businesses outbound sales strategy
  • To develop a customer centric, proactive, and ultimately successful outbound sales unit that will grow and expand to meet and exceed targets
  • To coach and develop staff using performance management tools to successfully meet and improve upon key performance indicators.
  • Delivering 1:1's  and ensuring objectives are recorded
  • To support, coach and develop members of your team to a level that enables the business to effectively succession plan.
  • To ensure you remain up to date with procedures/processes, products, new schemes and/or scheme changes and communicate these effectively to your team.
  • To produce Management Information in relation to agent activity which will help identify any coaching and development needs required to assist agents to meet their KPIs.
Key requirement
  • 2 years Sales Manager experience within a contact centre 
  • Experience of working in an FCA regulated environment
  • Previous experience in managing a successful outbound sales team
  • Excellent time management skills
  • Flexible and adaptable 
Working Hours: 37.5 hours a week on a shift rota

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