IT Technician

We are working with a fantastic client in the education sector that are looking for an IT Technician in Norwich. that will be responsible for all day-to-day support and management of the technology equipment deployed at the site and to be the first point of contact for all ICT related Issues.  The technician will be need be a resourceful and proactive self-starter as a significant quantity of their daily work will not be directly supervised by central technical staff.  

Specific Responsibilities
 

• Problem solving hardware and software, either remotely or with the end user;
• Configuring and installing replacement workstation devices and performing regular pre-emptive checks on deployed equipment;
• Maintaining and adjusting fixed in-class audio/visual equipment;
• Supporting printers and photocopiers and reporting faults to 3rd party support companies;
• Replacing and re-ordering hardware and device consumables as directed;
• Dealing with day-to-day user requests for password changes and account resets;
• Assisting other members of the wider trust ICT team time as directed and required;
• Maintenance and support of the school’s Management Information Systems;
• Ensuring that the school’s website remains online;
• Monitoring and administration of the school’s internet filtering system;
• Working with the assistance of regional network manager to support and maintain the schools core systems and networks;

If you`d like to learn more or think this positions for you please press APPLY or contact Jake Leslie @ Pure Resourcing Solutions