IT Support EngineerReference: BH-53369
You will be working as part of a close knit team, providing all aspects of 2nd line Support, primarily via face to face Support direct onsite as well as outgoing calls in response to tickets raised on the Service Desk. The successful candidate will be able to demonstrate previous experience working in a Remote Support environment and excellent customer service skills.
Key technical skills include:
Technical 2nd Line IT Support skills - Active Directory - Windows Server Application Support
PC build – Imagine Tools - SCCM
Excellent knowledge of Microsoft Office products
Experience of remote access tools
Trouble-shooting typical IT faults and user issues
This role represents an opportunity to join a large, well respected IT function, in a position that is highly likely to extend.