Salary£25000 - £32000 per annum
IT Support Analyst
Hybrid (4 days on site)
£26,000 – £32,000
I am currently supporting a leading law firm across the eastern region for a IT support analyst. The ideal candidate will experience working in a helpdesk environment and being the first port of call of for IT related issues. Secondly, the candidate needs to be comfortable working in a professional environment and be able to troubleshoot issues in layman’s terms.
  • Provide full helpdesk support to all staff across the business.
  • Strong hardware skills including laptops, printers, and scanners.
  • Managing and implementing changes on the company’s network infrastructure
  • Onboarding new starters
  • Knowledge and understanding of VPN technology.
  • Basic awareness of data networking
Key Skills
  • Windows 10 knowledge essential and Apple knowledge desirable
  • Experience with both on-prem and cloud technologies
  • Knowledge of office 365, AD, Azure and networking is highly desirable.
  • Minimum of 2/3 years in an IT position
  • Previous experience working within a helpdesk environment would be ideal.
If you would like to hear more about this position, give me a call on 01223 20988 or send me a email at sean.cooper@prs.uk.com
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Sean Cooper

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