Digital Product ManagerReference: BH-53849
The role is based in London, with some remote working, however due to the nature of the role you will need to be on site to build the relationships with key stakeholders and partners.
You will be an experienced Product Owner or Product Manager, who has experience delivering digital change, adoption and development.
Effectively represent the needs of the users and ensure that the rollout is tailored within the bounds of what can reasonably be delivered within necessary timescales. This may involve some customisation or adoption of technologies or updates to training material or approaches, whilst balancing the organisations needs for standardisation. This will require not only a strong understanding of the firm’s digital roadmap, but also tools and tactics to improve engagement and adoption
Gain and maintain an understanding of existing technologies (e.g. iManage, case management, Outlook add-in, Nitro) and digitisation approaches as well as develop a broad of working practices within the user segments/personas
Deliver expert advice and engagement in relation to digital technologies and tools across the firm, planning and delivering activities to swiftly drive global adoption
Create and deliver training, workshops, requirements gatherings forums to ensure requirements are well understood and adoption is maximised
Develop and maintain relationships with end-users globally, generating, tracking, and prioritising opportunities for improvement through technology
Manage the delivery of selected applications or technologies into the firm, ensuring handover of support material to support and training teams
Drive global awareness and adoption of identified technologies, ensuring benefits realisation of high performing team of applications’ specialists to deliver an effective and consistent global service Gain and maintain an awareness of applications which may be of value to the firm, crafting relevant business cases as necessary for procurement; lead application selection process
Ensure internally-developed and externally-procured applications deliver expected value
Work with the IT Lead IT Product manager, third party vendors and internal IT teams to ensure that the product roadmaps are understood and where upgrades maybe required.
Maintain the high standard of service offered to the Firm’s internal clients and to assist in creating and developing the professional reputation of the department
Understand and live by Kennedys values – approachable, straightforward, supportive and distinctive
Be subject to varying degrees of supervision on a day-to-day basis
Create and maintain professional and positive relationships with customers, clients and other employees
Work in line with the Firm’s Contribution Areas which are specific to your role and level
Maintain trust and confidentiality at all times
Act as a Trusted Advisor by building relationships across business services to ensure a consistent approach and service
Undertake any specific training as and when required by the HR Department, supervisor or Partners of the Firm
Operate safely and considerately in the workplace.
For more information please contact Ruben Davis at Pure Resourcing Solutions.