Customer Service Administrator

Pure are recruiting for an exciting growing organisation who are looking for Customer Service Administrator to join their busy team based in Stansted, Essex.

Main Duties: 

• To handle incoming customer enquiries via phone and email 
• Problem solving
• Coordinating the Customer correspondence following exhibitions/events, and working with inhouse sales team for data entry  tasks
• Maintaining and updating inhouse systems 
• Order processing 
• Coordinate at the request of Internal or External Sales/
• Providing delivery updates to customers 

Requirements:

• 2 years Customer Service experience
• Experience within a similar 
• Being about to multi-task
• Good problem solver
• Excellent IT knowledge of Word, Excel and PowerPoint

This is a Hybrid role office and remote based. Monday-Friday.