Collection Administrator
Reference: BH-58840Salary£23000 - £25000 per annum
LocationBrentwood
TermPerm
A financial services company based in Essex are currently recruiting for an experienced Administrator to join their specialist service team.
Working Pattern: Hybrid working, 3 days office based, 2 days at home. Monday to Friday 37.5 hours a week
Main Purpose of role: To support the servicing team with key administrative tasks in order to support the department as a whole.
Skills & Experience Required:
Working Pattern: Hybrid working, 3 days office based, 2 days at home. Monday to Friday 37.5 hours a week
Main Purpose of role: To support the servicing team with key administrative tasks in order to support the department as a whole.
Skills & Experience Required:
- Excellent written skills, someone who can write letters/emails with perfect grammar
- Strong communication skills to liaise with co-members and customer clearly
- Time management skills
- Strong knowledge of Microsoft office including Excel
- Previous experience in financial services will be beneficial however not essential
- Performing key administrative tasks to support consultants
- To manage daily incoming emails & post
- Adherence to regulatory requirements and the company’s internals policies and procedures
- To conduct paper-based assessments
- Liaising with field agents
- To identify and log key customer queries & complaints
- Maintain & develop relationships with both internal & external servicing teams
- To be clear in all dealing with customer & third parties