Collection Administrator

A financial services company based in Essex are currently recruiting for an experienced Administrator to join their specialist service team.

Working Pattern: Hybrid working, 3 days office based, 2 days at home. Monday to Friday 37.5 hours a week

Main Purpose of role: To support the servicing team with key administrative tasks in order to support the department as a whole.

Skills & Experience Required:

• Excellent written skills, someone who can write letters/emails with perfect grammar
• Strong communication skills to liaise with co-members and customer clearly
• Time management skills
• Strong knowledge of Microsoft office including Excel
• Previous experience in financial services will be beneficial however not essential

Key Duties:

• Performing key administrative tasks to support consultants
• To manage daily incoming emails & post
• Adherence to regulatory requirements and the company’s internals policies and procedures
• To conduct paper-based assessments
• Liaising with field agents
• To identify and log key customer queries & complaints
• Maintain & develop relationships with both internal & external servicing teams
• To be clear in all dealing with customer & third parties

If you feel you have the right skills and experience for the role please apply now via the link or contact Pure Resourcing Group in Chelmsford direct.