1st Line Support
Reference: BH-59206Salary£22000 - £28000 per annum
LocationStansted Mountfitchet
TermPerm
1st line Support Engineer
Stansted
Salary £22,000 – £28,000
My client is a provider of luxury high end aviation travel. We are looking for an individual with a minimum of 1 years’ experience within an IT support, service desk or helpdesk position. You will be the 1st point of call for any IT issues across the business through the clients ticketing system. The ideal candidate will have an enthusiastic approach to work and be willing to learn and develop new skills.
Responsibilities
Key Skills
If you would like to hear more about this position, give me a call on 01223 20988 or send me an email at sean.cooper@prs.uk.com
Stansted
Salary £22,000 – £28,000
My client is a provider of luxury high end aviation travel. We are looking for an individual with a minimum of 1 years’ experience within an IT support, service desk or helpdesk position. You will be the 1st point of call for any IT issues across the business through the clients ticketing system. The ideal candidate will have an enthusiastic approach to work and be willing to learn and develop new skills.
Responsibilities
- First point of contact to any IT related issues and be able to triage the issue or escalate when appropriate to 2nd/3rd
- Resolve both basic hardware and software issues including laptops, phones and bit locker accounts.
- Understand basic network principles.
- Maintaining and administering user accounts via Active Directory
- Suggest upgrades to the system to provide better performance across the business.
Key Skills
- Office 365
- Windows 10
- Active Directory/ DNS / DHCP/ Group Policy
- SCCM/ WSUS
- Microsoft Data Protection Manager
If you would like to hear more about this position, give me a call on 01223 20988 or send me an email at sean.cooper@prs.uk.com
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