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Salary£8.21 - £8.38 per hour
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LocationIpswich
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TermTemporary
My client is seeking experienced Customer Service Advisors to assist them during their peak season this year. This can range from 2-5 months in duration and is a full time opportunity. The client offers a supportive and friendly environment, with a great opportunity to work within a welcoming team.
The successful candidates must be personable, reliable and possess a professional telephone manner.

5 days per week
Shift patterns must include x1 Saturday or Sunday each week (with a week day off to compensate)
Hours range from 9am - 8pm (9am - 6pm on weekends)

There is often overtime available if you would like it. On site training is provided once you join.


Duties Involve:

Answering incoming calls and assisting with customer enquiries
Processing orders efficiently using a bespoke in-house system
Providing delivery information and refund details when necessary
Answering queries via email
Liaising with other teams on a daily basis
Working alongside Line Managers and senior members of staff


Experience Required:

Previous customer service experience desirable
Positive and proactive attitude
Organised and good attention to detail
Reliable, organised and a great team player

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