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SalaryCirca £23,000
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LocationNorwich
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TermPermanent
IT Technician
Permanent
Norwich
Circa £23,000

I am currently recruiting for an IT Technician based in Norwich for one of the fastest growing ecommerce businesses in the country. This is a great position for someone wanting an entry level role into the world of IT.

As the IT Technician you will be part of a customer facing Information Systems technical team delivering operational support to 40 sites across the UK.

Responsibilities :

- Work with the IT Technical Team to provide first line support to the user base.
- Focus on delivering excellent customer service and user experience
- Triage incoming support / technical requests and after diagnosing and trouble shooting and assigning to the appropriate team member.
- Complete routine health checks and make recommendations for improvement.
-Accurately record services and assets across all hardware and software systems

The successful candidate will have:

- Great customer service skills
- Up to 2 years experience in a general IT Support environment
- A positive approach to problem solving
- Someone who is eager to learn, develop and grow with the company

This is a fantastic opportunity to learn within a fast paced environment, where you will get your hands on all sorts of tech, to give you a great start in your IT Support career.

Please contact Henry Dawson at Pure Resourcing Solutions for more information and a full job spec.

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