Integration SupportJob not available
In this position the successful candidate will be responsible for the 1st line Support of feeds to data consumers.
You will be responsible for:
- Providing 1st line support for internal & external customers
- Day to day management of the Integration IT Service Management tool, making sure SLAs are met by responding to and resolving tickets in a timely manner.
- Dealing with commercial and technical personnel at all levels.
- An understanding of consumer content and/or online retail industry and related technologies.
- Monitoring Integration services to ensure agreed uptime is met.
- Perform troubleshooting on integration production issues and recommend appropriate solutions and monitor all integration maintenance activities.
- Setting up new client standard feeds, working with the client and internal teams.
For more information please contact Henry Dawson at Pure Resourcing Solutions, or click apply. A full job spec is available.
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