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Salary£18000 - £20000 per annum
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LocationBrentwood
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TermPermanent
An excellent opportunity has arisen for a Customer Service Advisor a well-established, successful and growing commercial organisation based at their offices just outside Basildon.


Daily duties and responsibilities will include;

• Deal with telephone and email communications consisting of client's placing orders and sales enquiries
• Receiving and confirming orders with clients, ensuring purchase orders are obtained where necessary
• Liaise with relevant individuals regarding new enquiries/orders to be fulfilled
• Dealing with all new sales enquiries in a timely and efficient manner
• Provision of client quotations and ensure that these are followed up
• Support for the Key Account Managers
• Completion of internal company documentation
• Assist in the speedy resolution of client invoice queries
• Take part in regular reviews of client accounts and assisting in identifying growth areas
• To establish and maintain strong client relationships to make us the first choice for their waste management requirements.

Skills and experience required for the role include;

• Proven experience working in a customer focused administrative role
• A very personable 'can do' attitude
• Confident and Professional, Reliable and Trustworthy
• Good interpersonal skills with proven ability to quickly build relationships with clients
• Excellent verbal and written communication skills.
• Commercially aware and takes pride in the quality and standard of their work, must display excellent attention to detail
• IT literate with good knowledge of IT systems and the Microsoft Office suite

Talk to a consultant

Tori Pepper

Office Support team

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