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Salary£9 - £11 per hour
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LocationDereham
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TermTemporary
Due to significant growth and increase in volumes, we are actively seeking strong inbound telephone customer service and query handling experience, or candidates from a finance background to work through a backlog of queries and administration.

The role:
• Support in the management of customer queries
• Work managers to respond to internal and external customer inquiries, creating reports and analysis as well as other tasks
• Receive and deposit customer payments, post and apply cash remittances and credits / adjustments
• Process dispute / deduction adjustments and write-off balances, once agreed with business and finance management
• Analyse and reconcile accounts, identifying issues and trends
• Perform bank reconciliations, ensuring that cash is applied accurately and promptly
• Create new customer accounts, issue statements and perform general AR administrative tasks

Please apply or contact Caroline Meeson with any questions.
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Caroline Meeson

Accountancy team

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