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SalaryCompetitive & fantastic benefits
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LocationChelmsford
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TermPermanent
Pure are working in partnership with a leading global law firm, who are undergoing a period of growth company wide. Since IT is the bones of business, as a priority we are hiring an IT Systems Analyst to join their multidisciplinary IT Team.

Key responsibilities:
• Ensure Desktop Infrastructure meets service standards for systems availability
• Be responsible for call resolution to the System Analyst team, prioritising and setting expectations accordingly
• Help plan and deliver infrastructure requirements to enable the implementation of new systems , upgrades and major changes
• Escalate unresolved or problematic queries to the IT Operations Manager
• Configure and set up new workstations as well as maintain all spare stock levels
• Ensure software licences are obtained/maintained and assist with regular audits to ensure the register is correct

Requirements:
• Experience with one or more of the following: Aderant, Elite 3E, Bighand, Filesite, Carpe Diem
• At least 3+ years working as an IT Analyst/Service Delivery Specialist
• Previous experience within a professional services environment (Legal , Insurance etc) would be highly advantageous
• Strong, clear communicator who is comfortable liaising with various business areas

Fantastic salary and benefits package on offer - please get in touch with Helena at Pure to find out more
Please note: there will be adhoc travel required to other sites
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Helena Smith

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