Salary£20000 - £26000 per annum
I am currently working alongside a modern legal firm based in Colchester looking to recruit an IT Support Analyst.

I am looking for an enthusiastic motivated individual who is competent with the below duties:
• Providing a service for 1st and 2nd line Helpdesk support calls
• Be involved in technical and business application projects
• Ensuring documentation is maintained and accurate
• Opportunity to be involved in business application development projects

The ideal candidate will have excellent user support experience backed with solid application knowledge and technical skills (MS Office and Windows 7/10). A desire to develop their skills into other application-related areas would also be welcome.

You will have some experience in some or all of the following technical areas:
• Experience of a 1st, 2nd line Helpdesk
• Application Support
• Desktop Builds (Windows 7 to 10)
• Microsoft Patching, including patch management solutions
• Remote Desktop Support (Windows RDS, Citrix etc)
• Telephone System Support
• Audio/Visual Support (videoconferencing, LCD projector, etc.)
• Active Directory Administration
• Any development skills/experience would be very valuable

If this role is of interest then please get in touch as soon as possible.

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Ryan Marriott

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