IT Helpdesk EngineerReference: J50448
* Providing 1st/2nd Line Support for systems and hardware including phones, desktops, laptops etc and the application they provide.
* Troubleshooting, diagnosing issues and performing root cause analysis.
* Happy to learn quickly new technologies, systems and procedures.
* Providing regular updates and maintaining accurate records on progress.
If you had some experience or awareness of Zendesk then that would be a plus but not a requirement.
Please feel free to apply for more information.