Salary£23000 - £25000 per annum
An exciting public service organisation in Witham is looking for a 2st line support engineer immediately available for a contract assignment.

The initial period will be a 5 month assignment, however there is strong potential for extension / possible permanent employment.

The role will be part of a dynamic and social team of four people. You will be acting as first point of contact to support service users and customers reporting IT issues.

Desired Experience:
Acts as first point of contact in response to any IT issues or service requests.
Logs all incidents or service requests received
Confident in using and troubleshooting Windows package
Good communication skills
A 'can do' attitude to learn new skills, and solve client's issues

Skills required:
ITIL Foundation qualification or relevant Qualification such as SDI Service Desk Analyst
Solid knowledge of Microsoft Package
Active Directory
Telephone systems
Troubleshoot iPAD and mobile device

The successful candidate will have a proactive attitude and be able to support the rest of the team. If you have the skills required and you are interested in this opportunity please get in touch.

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Alessandra Cazzola

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