IT 2nd line Service Desk TechnicianJob not available
The initial period will be a 5 month assignment, however there is strong potential for extension / possible permanent employment.
The role will be part of a dynamic and social team of four people. You will be acting as first point of contact to support service users and customers reporting IT issues.
Acts as first point of contact in response to any IT issues or service requests.
Logs all incidents or service requests received
Confident in using and troubleshooting Windows package
Good communication skills
A 'can do' attitude to learn new skills, and solve client's issues
ITIL Foundation qualification or relevant Qualification such as SDI Service Desk Analyst
Solid knowledge of Microsoft Package
Troubleshoot iPAD and mobile device
The successful candidate will have a proactive attitude and be able to support the rest of the team. If you have the skills required and you are interested in this opportunity please get in touch.
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