Salary£12 - £14.35 per hour
Desktop Support
4 Month Contract
Based in Great Abington
Offering up to £14.35 per hour PAYE

I am working with one of Cambridge's most prestigious life-science organisations based on Granta park just south of Cambridge who are looking for some additional resource in their support team as they hit their peak period in the year. The company offers a fantastic working environment along with a friendly team feel and excellent local amenities which include a gym, swimming pool, restaurant, juice bar and even rock climbing wall! There is free parking along with a shuttle bus to and from Cambridge bus station. They are easily commutable from Cambridge, Bury st Edmunds, Newmarket and Bishop's Stortford.

Key Tasks:
  • Windows 10 upgrade roll out to both desktops and laptops
  • New laptopo rollour
  • Troubleshooting desktop systems, laptops and printers both hardware and software
  • Procurement of relevant software and hardware, maintaining inventory of equipment
  • Some service desk work including communication via telephone and e mail
  • Managing own time and ticket que effectively
  • Some travel to other local sites may be required

Essential Experience:
  • Experience required within a supportposition including both deskside support as well as service desk
  • You will have experience in a range of environments but predominantly Windows
  • Experience working with Apple products OSX
  • Excellent approach to customer service both face to face and over the phone / via email
  • Experience of a previous Windows 10 rollout is ideal
  • Happy working within a team

For further information please contact Jenny Barrett on 01223209888

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Jenny Barrett

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