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Salary£0 - £18000 per annum
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LocationIpswich
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TermPermanent
Pure are currently recruiting for a Customer Service Advisor for a established Insurance provider on the outskirts of Ipswich. This role offers variety in that the successful candidate will be responsible for achieving sales targets in order to support growth while providing excellent customer service. There will also be a number of administration tasks to complete.

Key responsibilities
  • Answer calls from existing customers and assist with amendments to polices
  • Provide quotes to new and exisiting customers, upselling and cross selling where possible
  • Recognise potential customers and promote products to them
  • Provide advice on insurance products
  • Work within financial and company regulations
  • Process and dispatch insurance documentation including new policies and renewals
  • Input customer data onto in-house systems

Key skills
  • Effective communication skills
  • Ability to build relationships with customers
  • Strong IT skills with a sound knowledge of all Microsoft Office packages
  • Self-motivated and ambitious
  • Effective problem solving skills

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Gemma Algar

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