Customer Service AdvisorReference: J53537
Would you like the opportunity to join a FTSE 100 company in Colchester?
Then this could be the role for you!
We are recruiting a Customer Service Administrator for an innovative and dynamic organisation. This role will be to assist stakeholders with incoming enquiries and queries ensuring they are resolved quickly and efficiently.
• Assisting enquiries and queries coming into the team via email and telephone
• Logging details accurately
• Resolving queries as efficiently as possible, liaising with colleagues accordingly
• Keep stakeholders up to date at all times
• Excellent communication skills, both written and verbal
• Confident in quickly resolving queries
• Sound IT knowledge with experience of using Microsoft Office packages
• Motivated team player who is organised and able to prioritise own workload
This position is full time Monday - Friday, our client offers free parking, learning and development opportunities and generous employee benefits.