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Salary£35000 - £40000 per annum
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LocationCambridge
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TermContract
I am currently partnering with one of most exciting departments of Cambridge University in their search for a Business Analyst. This is a fairly small department but delivers ground breaking work and is looking for a Business Analyst to assist them with their ongoing Dynamics CRM integration. We are looking for a skilled BA with a strong CRM background and excellent personal skills for initially a 1 year contract with a strong permanent potential. Please see below for further details.

Key Tasks:

  • Assessing current Dynamics challenges, communicating with the wider business to assess improvements to be made.
  • Managing internal stakeholders holding workshops to communicate updates and realistic expectations
  • Managing expectations across the organisation on tweaks and roll-outs
  • Liaising extensively with Tech team to implement updates and tweaks
  • Project managing time-frames and expectations on roll-outs
  • Working closely with Deputy Director on company impact

Essential Experience:

  • A strong CRM background (ideally Dynamics) and understanding of CRM capabilities
  • Excellent personal skills, able to have conversations with frustrated colleagues when necessary and get to the root cause of the problem.
  • A project management approach in delivery and managing time-frames / milestones
  • Capability to be able to liaise extensively with technical teams managing delivery of system changes

For further info please contact Jenny Barrett in our Cambridge Office.

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Jenny Barrett

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