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Salary£16000 - £18000 per annum
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LocationIpswich
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TermPermanent
My client is a well-established and rapidly growing organisation, based in Ipswich. A company who take pride in what they do, and who are able to offer various opportunities to gain further qualifications and progression within their industry. This role will be interviewed for virtually in August.

Your role will be providing strong administrative support in a client facing department. This requires somebody with great communication skills and the ability to manage a busy work load.

Responsibilities:
• Carry out day to day administrative tasks relating to customers and clients
• Respond to customer questions and queries efficiently via email, secure message, letter or phone in a polite and professional manner.
• Complete customer based information and make sure customer records are fully up to date.
• Respond to compliance queries within the department.
• Fully demonstrate the ability to identify, receive, resolve or escalate where necessary
• Complete investigations to review customer feedback, risks and complaints, ensuring all regulatory requirements are met
• Interact with internal and external customers, providing them with an equal standard of service

Skills, Knowledge and Qualifications:
• Strong administration skills
• Ability to work in a professional office environment
• Knowledge of IT skills including Microsoft Office
• Ability to communication verbally and in writing, at all levels
• Ability to work under pressure and meet deadlines

This client is open to school leavers, recent graduates and those looking to re-train within a new sector.
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Paul Sheldrake

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