Salary£24000 - £28000 per annum
A leading and expanding independent business in Basildon are seeking to recruit a 2nd line Support Engineer to join their IT team ASAP.

Following further investment across the IT estate the business are looking for a broad range of skills and a hands on approach.
Duties will include:

* 2nd line IT support across a number of UK sites
* Administration across a number of CRM & ERP systems as well as a range of applications
* Escalation point for IT issues from helpdesk/1st line team
* Working with the broader IT team on general infrastructure issues and new projects
* problem solving across full range of IT issues
* Supporting hardware purchasing and set-up of new laptops, desktops, mobiles & tablets
* Willingness to step up and cover at a more senior level and progress into 3rd line issues
* Working with 3rd party suppliers

Experience in the following would be useful:

* Experienced in an ITIL environment
* Broad range of exposure to various systems and applications
* Experienced with Offcie365, Windows 10 - Dynamics Nav experience ideal but not essential
* Experience using a service desk tool and ticketing system in a busy environment
* Hands on and friendly with good customer facing skills
* Range of networking skills - DNS / DHCP / TCIP
* Experience using active directory

The business are offering training and development with a clear career path and excellent opportunities as the business grows.
They offer an excellent salary and broad range of benefits. Flexi-working and work from home will be available in the current landscape.
Please apply for further details...
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