1st Line support TechnicianJob not available
The initial period will be a 7 week assignment, however there is strong potential for extension / possible permanent employment. Initial temp assignment offered at up to £120 per day PAYE, meaning you will accrue holiday and pension on top of the day rate.
The role will be part of a dynamic and social team of four people. You will be acting as first point of contact to support service users and customers reporting IT issues.
- Acts as first point of contact in response to any IT issues or service requests.
- Logs all incidents or service requests received
- Respond to requests for support by providing information to enable incident resolution
- Directly liaising with users and service providers in order to solve IT issue in a timely manner
- Make initial diagnosis
- Solid knowledge of Microsoft Package
- Telephone systems
- Troubleshoot iPAD and mobile device
The successful candidate will have a proactive attitude and be able to support the rest of the team. If you have the skills required and you are interested in this opportunity please get in touch.
For further information contact Alex at 01245 708 808
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