Salary£9 - £11 per hour
1st Line Support
Based in Central Norwich
Offering up to £11 per hour PAYE
Contract until March 2019

I am currently working with one of Norwich's most prestigious organisations who are looking for a 1st Line Support candidate to assist them with a project due to run until March 2019. This is a great opportunity for someone to gain exposure to their environment and technologies as well as full training on Oracle applications.

Key Tasks:

  • Providing remote based support to Oracle applications via both telephone and email
  • Trouble shooting via both telephone and email aiming for first time resolution
  • Management of tickets via ticketing system Marvel
  • Manage own time effectively

Essential Experience:

  • Background within a telephone based support role
  • Excellent communication skills
  • Experience troubleshooting systems
  • Willingness to learn
  • Process driven and excellent attention to detail
  • Experience using a ticketing system also ideal

For further information please contact Jenny Barrett on 01223209888

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Jenny Barrett

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