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Salary£16 - £19.70 per hour
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LocationCambridgeshire
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TermContract
1st / 2nd Line Support
2 Month Assignment
Based in Bar Hill
Offering up to £19.70 per hour LTD

Overview:

Exciting opportunity to join a leader in the Cambridge market in their search for a temporary Service Delivery Analyst. The position will be based in Bar Hill a very easy commute from the A14 however is not easily accessible via public transport.
We are looking for a motivated and driven support candidate who can assist the company with their peak period to support the business and ensure smooth technical running.

Key Tasks:

  • Providing 1st/2nd Line Support for systems and hardware including phones, desktops, laptops etc.
  • Troubleshooting, diagnosing issues and performing root cause analysis.
  • Happy to learn quickly new technologiues, systems and procedures.
  • Providing regular updates and maintaining accurate records on progress.

Essential Skills:

  • Background within support roles experienced within a 1st or 2nd Line capacity
  • Strong technical support skills with Windows 7 / 10, O365, Active Directory, Team Viewer
  • Strong hardware support skills including mobile phones, printers, desktops and laptops
  • Excellent communication skills
  • Strong troubleshooting and diagnosis skills

For further info please contact Jenny Barrett

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Jenny Barrett

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